On 7th December, 2016 I was informed that a catastrophic failure at the data centre that hosts Cuban Cigar Website had led to a total loss of all data related to the site.
Many of you have asked how something like this could happen: it is as incomprehensible to me as it is to you. The word from the hosting company is that while they do take multiple redundant backups, because the failure was in the software than manages the servers rather than the server itself, those backups are corrupted and cannot be restored. I have harangued them about the criticalness of the situation at great length, and they insist that they have exhausted all possible avenues in trying to recover. If anyone is a North Carolina based attorney and wants to send a strongly worded letter for me then please get in touch, but I doubt it will result in a restoration of the data. As the old adage goes, data that is not backed up is data that you are prepared to lose. I should have taken local backups. I trusted a professional data storage company. This trust appears to have been misplaced.
The site you see at the moment is a flat file copy taken from a cache. I does not have a database behind it. Search and collection management functions have been remvoed. It is current as of about November 2016, and will not be updated.
Over the next few months I will be rebuilding the site from the ground up. This will be a good opportunity to improve a lot of stuff like the mobile layouts and general performance. How long this will take to get live, and what state it will be in in its first iteration I cannot say.
For those of you who used the Collection Management feature: I am sorry to say that your data is lost. I cannot apologise enough for this. I know a lot of you had spent long, long hours entering collections that in some cases numbered in the thousands of boxes, and curating exhaustive smoking diaries. I am truly, truly sorry. If any of you have a CSV export file then please keep a copy of it unmodified from when it was exported. When I rebuild the collection management feature, I will build an importer so that you can recreate your collection from these files.
Many of you have contacted me offering donations - if you would like to donate the PayPal link is here.
Thanks so much for your many messages of support over the last few days. It has made me immensely proud to see how many people from all over the world are fans of CCW.
May all your smoke rings be round,
10 December 2016